Privacy Policy

Privacy and Personal Data Protection Notice

Last updated: 25 October 2024

1. Introduction

FAM Vision ("we", "our" or "the Company") is committed to protecting the privacy and personal data of our users. This Privacy Policy describes how we collect, use, store and protect the personal information of users of our website, in compliance with the European Union General Data Protection Regulation (GDPR) (EU Regulation 2016/679) and applicable Italian law.

2. Data Controller

FAM Vision

Email: office@famvision.it

For any questions regarding personal data processing, you can contact us using the details above.

3. Types of Data Collected

We collect the following types of personal data:

3.1 Voluntarily Provided Data

  • Contact data: first name, last name, email address, phone number
  • Company data: company name, industry sector, job role
  • Communication content: messages sent via contact forms, email, or other communication channels

3.2 Data Collected Automatically

  • Browsing data: IP address, browser type, operating system, pages visited, visit duration
  • localStorage data: user's cookie preferences stored locally in the browser
  • Analytics data: website usage statistics, browsing behaviour, traffic source

4. Purposes of Processing

We process personal data for the following purposes:

4.1 Handling Contact Requests

Legal basis: Consent (Art. 6(1)(a) GDPR)

To respond to requests for information, quotes, and general enquiries.

4.2 Improving Services

Legal basis: Legitimate interest (Art. 6(1)(f) GDPR)

To analyse website usage and improve user experience and our services.

4.3 Statistical Analysis

Legal basis: Legitimate interest (Art. 6(1)(f) GDPR)

To collect anonymous statistics on website usage via Google Analytics.

4.4 Legal Obligations

Legal basis: Legal obligation (Art. 6(1)(c) GDPR)

To comply with legal, tax, and accounting obligations.

5. Data Retention Period

Personal data is retained for the following periods:

  • Contact data: up to 2 years after the end of the business relationship or communication
  • Browsing data: up to 26 months for analytics purposes (Google Analytics)
  • localStorage data: permanent until manually removed by the user
  • Analytical cookies: up to 24 months (Google Analytics)

After these periods, the data will be deleted or anonymised, unless otherwise required by law.

6. Data Subject Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

Right of access (Art. 15 GDPR)

Obtain confirmation of processing and access to your personal data.

Right to rectification (Art. 16 GDPR)

Request the correction of inaccurate or incomplete data.

Right to erasure (Art. 17 GDPR)

Request the deletion of your personal data.

Right to restriction (Art. 18 GDPR)

Request the restriction of the processing of your data.

Right to data portability (Art. 20 GDPR)

Receive your data in a structured format and transfer it to another controller.

Right to object (Art. 21 GDPR)

Object to processing based on legitimate interest.

7. How to Exercise Your Rights

To exercise your rights or for any matter relating to the processing of personal data, you can contact us:

We will respond to your request within 30 days of receipt. You also have the right to lodge a complaint with the Italian Data Protection Authority.

8. Third-Party Providers and Data Transfers

We use the following third-party services that may access your data:

Google Firebase / Google Cloud Platform

Purpose: Website hosting, user authentication, database

Location: EU (europe-west1)

Safeguards: Standard Contractual Clauses, EU Adequacy Decisions

Google Analytics

Purpose: Statistical analysis of web traffic

Location: EU and USA

Safeguards: Google Data Processing Amendment, anonymised IPs

For more information on the privacy policies of these services:

9. Sicurezza dei Dati

Implementiamo misure di sicurezza tecniche e organizzative appropriate per proteggere i dati personali da:

  • Accesso non autorizzato
  • Alterazione illecita
  • Divulgazione accidentale o illecita
  • Perdita o distruzione

Le misure includono crittografia dei dati in transito e a riposo, controlli di accesso, monitoraggio della sicurezza e formazione del personale.

10. Modifiche alla Privacy Policy

Ci riserviamo il diritto di aggiornare questa Privacy Policy per riflettere cambiamenti nei nostri servizi o nella normativa applicabile. Le modifiche sostanziali saranno comunicate attraverso:

  • Notifica prominente sul sito web
  • Comunicazione diretta agli utenti registrati
  • Aggiornamento della data di "Ultimo aggiornamento" in cima a questa pagina

Ti invitiamo a consultare periodicamente questa pagina per rimanere informato sui nostri impegni per la protezione della privacy.

11. Contatti

Per qualsiasi domanda riguardo questa Privacy Policy o al trattamento dei tuoi dati personali, non esitare a contattarci:

Email: office@famvision.it

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